In this podcast, we delve into the intersection of writing and the development of technology products. Every couple of weeks we talk to people making a difference in Technical Writing, Instructional Design, UX Writing, Content Strategy and anywhere else there’s someone thinking about content in digital products and the tech industry.

Ep. 4 - The paths for a writer towards senior positions in tech

Published on: March 16, 2020

Christopher Gales is the Senior Director of Documentation at Splunk. He has more than 20 years of experience in technical communications and engineering program management. In Splunk, he leads a team of 40+ writers, who form one of the best tech comm teams in the industry today. In this episode, he talks about reaching senior levels in a tech writing career, the organization of his team, the importance of customer feedback in our field, how to instill a documentation culture in our companies and what to look for when hiring writers.

Ep. 3 - Focusing on skills to show Tech Writing is not boring

Published on: March 02, 2020

Jacob Moses is the creator of The Not-Boring Tech Writer podcast. In each episode, Jacob covers a new tech writing skill, with the goal of showing tools all of us can use to become better writers and proving this is far from a tedious career. In doing that, he helps to raise awareness about the field and improves the sense of a Tech Writing community.

Ep. 2 - How technical should a tech writer be?

Published on: February 24, 2020

Tom Johnson is a technical writer from California, currently working for Amazon in the Appstore group. He is also the creator of the blog I’d Rather Be Writing, one of the most influential blogs on technical communications today. In this episode, Tom explores how a tech writer should approach the balance between writing expertise and technical knowledge. He also talks about the most common pitfalls in writing API documentation and shares his thoughts on how beginner writers should tackle the challenge of learning to use and document APIs.

Ep. 1 - Every Page is Still Page One

Published on: February 17, 2020

In this episode, we interview Mark Baker who is the author of the book Every Page is Page One. Originally published in 2013, this book has become an absolute classic in the Content Strategy field. In this interview, Mark explains how turning web pages into self-contained topics is the way to make content that serves its purposes and gets found by the users.