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Why people still use self-closing HTML tags like <br/>
XHTML has not been used for a long time, but a lot of people still use something inherited from it and completely ignored by browsers: self-closing tags. -
Clarity vs. friction in Technical Writing
I believe that everyone who works with technical writing should read something about instructional design at some point. If not to become an instructional designer, at least to grab a picture of the techniques used to teach adults. After all, in the end of the day that’s what we’re doing.
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Hungry lazy users
'People dont search for information with the intellect of a research librarian, but with the nose of a predator', says Mark Baker in Every Page is Page One . -
What UX Writing is not
In times of buzzwords colonizing the market and driving people to rethink their careers, I usually find it useful first of all to clear the air by stating precisely what we’re talking about — and, just as important, what it is that we are not talking about.
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Docs are a hard sell
Yes, documentation is a hard sell, and that might be one of the toughest challenges that lie ahead of a newly born content team.