• Why people still use self-closing HTML tags like <br/>

    XHTML has not been used for a long time, but a lot of people still use something inherited from it and completely ignored by browsers: self-closing tags.

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  • Clarity vs. friction in Technical Writing

    I believe that everyone who works with technical writing should read something about instructional design at some point. If not to become an instructional designer, at least to grab a picture of the techniques used to teach adults. After all, in the end of the day that’s what we’re doing.

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  • Hungry lazy users

    'People dont search for information with the intellect of a research librarian, but with the nose of a predator', says Mark Baker in Every Page is Page One .

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  • What UX Writing is not

    In times of buzzwords colonizing the market and driving people to rethink their careers, I usually find it useful first of all to clear the air by stating precisely what we’re talking about — and, just as important, what it is that we are not talking about.

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  • Docs are a hard sell

    Yes, documentation is a hard sell, and that might be one of the toughest challenges that lie ahead of a newly born content team.

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